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We don’t have a second chance to make the first impression. If we are unprepared for welcoming guests, complaints will inevitably follow.
Insights and articles about hotel management by THRev.co, a trusted partner of many leading hotels, offering hotel management services, Hotel Management, and a modern hotel management system that leverages artificial intelligence (AI) and big data analytics. This system helps hotels dynamically adjust room rates automatically and boost revenue efficiently.
We don’t have a second chance to make the first impression. If we are unprepared for welcoming guests, complaints will inevitably follow.
sOTAs play a crucial role in hotel bookings but often withhold customers' real emails. Hotels should collect customer data through methods like Registration Cards, WiFi Login, Loyalty Programs, and Guest Portals. These strategies allow hotels to obtain genuine customer information, enhance marketing efforts, streamline the check-in process, and increase chances of repeat bookings by delivering a more personalized and efficient experience.
Auto Top-up system for convenient inventory management, yet risks of oversupply and missed market opportunities when not cautiously managed
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